Precious metals are shipped in neutral packaging via insured logistics providers. The package will be delivered to the specified address and must be signed for by the recipient. Once the delivery is signed for, the shipment is considered successfully delivered.
Shipping
Gold EU Shipping (excl. Malta and Cyprus):
22 Euros for orders up to 800 Euro
39 Euros for orders from 801 up to 5,000 Euro
49 Euros for orders from 5,001 to 10,000 Euros
59 Euros for orders from 10,0001 To 20,000 Euros
99 Euros for orders from 20,001 Euros
Orders will be shipped with UPS Standard, DHL and other suitable. Malta and Cyprus will be shipped with Express Service as Standard is not available. The costs to shipments to Malta and Cyprus are shown in the checkout and start with Express service from as low as 65 Euros. Each order is fully insured by CelticGold's valuable insurance with Mannheimer.
Gold AND Silver EU shipments:
69 Euros for Weights up to 15.00 Kilos
85 Euros for Weights from 15.00 Kilos to 31 Kilos
99 Euros for Weights from 31.00 Kilos to 45 Kilos
119 Euros for Weights from 45.00 Kilos to 60 Kilos and above
International shipping:
BREXIT: Gold shipments need to be declared with customs, it adds 1-3 working days before shipments will ship.
If you wish to ship internationally - at present - please Email us before placing an order to receive an individual quote.
European special territories such as Canary Islands, British Channel Isles and Isle of Man are considered "international".
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We ship Gold internationally in over 90 countries. International shipments became a lot higher in cost during covid, starting at 200 Euro/shipment. Please contact us for an individual quote. These are the countries to where are able to ship to:
Albania
Andorra
Argentina
Aruba
Australia
Austria
Bahamas
Barbados
Belgium
Bermuda
British Virgin Islands
Brunei
Bulgaria
Canada
Cayman Islands
Chile
China
Cook Islands
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominica
Dominican Republic
Egypt
Estonia
Finland
France
French Guiana
French Polynesia
Germany
Gibraltar
Greece
Greenland
Guadeloupe
Guam
Hong Kong
Hungary
India
Ireland
Isle of Man
Israel
Italy
Japan
Jordan
Kuwait
Latvia
Lebanon
Liberia
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Malaysia
Maldives
Malta
Mauritius
Mexico
Moldova
Monaco
Montenegro
Morocco
Netherlands
Netherlands Antilles
New Zealand
Norway
Philippines
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Saudi Arabia
Seychelles
Singapore
Slovakia
Slovenia
South Korea
Spain
Sri Lanka
Suriname
Sweden
Switzerland
Thailand
Trinidad and Tobago
Ukraine
United Arab Emirates
United Kingdom
United States
Vietnam
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After placing your order you will receive an order confirmation email. Your payment should land in our bank account within 72 hours and once received, your order will be processed and prepared for shipping. Please note due to fluctuations of the gold and silver prices, order cancelations are not possible as the product is guaranteed at the price when you confirmed the order in the checkout. When the shipment leaves the vault you will receive a shipping confirmation with a tracking number.
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Delivery time depends on the destination country and product availability. We display delivery times in each product, orders ship fully once all products are ready to ship. We do not operate partial deliveries. Orders are usually shipped shortly after payment is received. Within Europe delivery typically takes a few business days after dispatch.
Packages arrive usually within 1-5 working days in Europe and 2-10 working days worldwide.
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Yes. You may authorise another person to accept the delivery on your behalf. The recipient must be present at the delivery address and provide a signature when receiving the shipment. If you know at the time of ordering the second person, please add the name into the address line of the ship-to address.
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After we have received your payment your goods leave the vault within 1-3 business days and can take up to 1-5 business days to arrive within Europe.
In periods of high demand some products may temporarily be out of stock. Stock availability and delivery times are displayed in each product in our webshop.
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No. Because shipments are insured and require a signature, delivery to PO boxes or parcel lockers is not possible.
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Yes. Personal pickup may be possible by prior appointment once your received the "for pick up ready" email. Customers must present a valid identification document at the time of collection.
You can also authorise another person for pick up. In this case we need a written authorisation letter with both signatures and valid ID copies.
We will provide a secure ID verification and upload link on request
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Goods are being shipped with UPS and DHL cannot be guaranteed to arrive at a specific time. However, you will receive a tracking number so you can monitor the delivery progress. Some carriers allow to signup directly with them and add specific details for deliveries. Please check with the respective carriers.
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For security reasons delivery addresses usually cannot be changed after an order has been confirmed.
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Yes. Precious metals are shipped in neutral and discreet packaging without any indication of the valuable contents. This ensures additional security during transport.
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