Precious metal prices are based on the international spot price of gold and silver. Because these prices fluctuate continuously on global markets, product prices in the shop are updated automatically. When you add products to the shopping cart, the price will be fixed for 2 minutes to complete your order. After the expiration of the price fix, prices will be updated again.
Understanding the mechanics of the physical bullion industry is the key for successful precious metal investing. The buying price for gold and silver is higher than the gold and silver commodity price, also referred to as spot price. This is linked to manufacturing costs, packing, shipping, insuring and the bullion company's margin. As the premium on the product is the only way for the physical bullion industry to adjust to supply and demand premiums fluctuate. At CelticGold we aim to sell always at lowest possible premiums. The Buy and Sell Spread brings the answer to the question: "How much do I get back if I were to sell right away after I bought gold and silver? As the physical bullion industry involves a real effort to refine, produce, ship, insure and handle the gold and silver products from the mined raw material the buying price includes the above described premium. When selling the gold and silver product the bullion industry can't buy back including the premium as the handling and screening need to be factored in again. Very good bullion companies buy-back from customers at around spot price, meaning the pay approx. 100% of the spot price. For example most "Cash for Gold" shops pay 75% of the spot price. The average buy and sell spread with the most common gold products ranges between 1% and 5% and naturally silver production and handling is more expensive and the buy and sell spread is higher ranging between 11% and 20%. The Buy and Sell Spread
You will be pleased to hear that gold coins and gold bullion are vat free. Silver is sold with margin scheme or regular VAT which will be displayed included in the product price. The shop charges the correct VAT rate according to the ship-to country.
All offered products on our website are 'investment gold/silver' and produced in high numbers and meant for circulation. Even a fresh minted Maple Leaf or Krugerrand for example shows slightest marks. This usually happens when the coin falls into a collection box during the minting process or there may be some impurities on the minting stamp. Due to the manufacturing process it may happen that there are one or two tiny marks on the coin If you wish to have a spotless coin you need to buy a "Proof" coin. In terms of output, a proof is the absolute highest quality coin a mint can produce. It’s important to realize that proof coins are not meant for general use or public circulation. They’re meant for coin collectors or numismatists. Because they’re uncirculated and designed that way, these coins by their very nature shouldn’t show signs of wear.
as well but this will never cause any negative effect on the value of the coin. It's simply part of the production process.
Investment gold generally is not sold with certificates. The investor knows about the purity and the dealer tests the purity before selling to the customer. There are three exceptions: The Perth Mint bars, the Heraeus gold bars and thr 100 Euro German gold coins are sold with certificates. Please keep in mind that a certificate is a piece of paper - what really counts is the quality of the physical metal you buy.
We don't run physical shops as we are operating on a lowest price policy. It is possible to pick-up your order from the vault or our office in Darmstadt, near Frankfurt, Germany. Please indicate so when ordering goods online and we will have your package ready for pick up.
CelticGold operates the gold business on tiny margins as we like to open the possibility for everyone to buy gold coins and gold bullion at lowest prices. In addition we sell a lot and have best buying prices in the precious metal market.
No, because the delivery address is saved and the commodity is usually paid by bank transfer.
Orders for precious metals are binding once confirmed because prices are locked based on live market prices. Due to price fluctuations cancellations are generally not possible after confirmation referring to the Distance Selling Regulation 2000 and German Civil Code § 312d clause 4 No. 6.
Once an order has been confirmed it cannot be modified. If you wish to purchase additional products you can simply place a new order.
No, due to money laundering rules and regulations Celticgold can't handle cash transactions.
Payments are accepted by Bank Transfer, all major credit cards and Crypto Coins, fees apply and will be displayed in the checkout before you buy. We accept Paypal for service related charges such as storage invoices, separate shipments and screening. The Paypal payment option is available in the customer account in "invoices".
We will email you the CelticGold bank account details after you have placed an order in the order confirmation. We bank with Sparkasse in Germany, find below our IBAN for verification: DE77508501500000697451
However we do not want customers to transfer money into our account before having a confirmed order.
We only accept Euros as we mainly trade in the Euro zone. However customers that order with us from outside the Euro payment area are advised to use one of the many online currency conversion and transfer services or alternatively Credit Card and/or Paypal.
No. CelticGold operates to the highest possible security standard in the industry and CelticGold will never see or have access to your credit card details.Therefore we won't take your card details over the phone.
- We will confirm receipt in a separate email New from 2025: Payments can only be accepted from your own wallets and we need to document valid national ID or passport. Legally we have to document this information, there is no requirement to provide this info to any authority.Below are the steps to pay in Crypto Coins:
We will exchange crypto coins into Euros and then confirm the payment in the exchanged Euro amount.Crypto payments - depending on volume and coin - are fast but not instant. We can only confirm paymentsas soon as the coins are received. A 2.49% handling charge will be applied.
If you have a digital currency that is not listed than we advise that you may exchange the token into one of the listed currencies first. Once you have the funds available, you may confirm your order in one of the offered currencies here:
- Bitcoin on the Bitcoin network
- USDC on the Ethereum network
- Ethereum on the Ethereum network
- PaxGold on the Ethereum network
- Solana on the Solana network
- DOGE on the DOGE network
- ADA on the Cardano network
- Ripple on the Ripple network
You sell the product to us and after receipt and screening of the product we will confirm to you with the exchange rate of your preferred crypto coin that we support. After your okay we will send the amount of crypto coins to your address that you provided in the sell back order. A 2.49% handling charge will be applied. Documentation according to the EU Travel Rule applies.
22 Euros for orders up to 800 Euro 39 Euros for orders from 801 up to 5,000 Euro 49 Euros for orders from 5,001 to 10,000 Euros 59 Euros for orders from 10,0001 To 20,000 Euros 99 Euros for orders from 20,001 Euros Orders will be shipped with UPS Standard, DHL and other suitable. Malta and Cyprus will be shipped with Express Service as Standard is not available. The costs to shipments to Malta and Cyprus are shown in the checkout and start with Express service from as low as 65 Euros. Each order is fully insured by CelticGold's valuable insurance with Mannheimer. Gold AND Silver EU shipments: 69 Euros for Weights up to 15.00 Kilos 85 Euros for Weights from 15.00 Kilos to 31 Kilos 99 Euros for Weights from 31.00 Kilos to 45 Kilos 119 Euros for Weights from 45.00 Kilos to 60 Kilos and above BREXIT: Gold shipments need to be declared with customs, it adds 1-3 working days before shipments will ship. If you wish to ship internationally - at present - please Email us before placing an order to receive an individual quote. European special territories such as Canary Islands, British Channel Isles and Isle of Man are considered "international".Gold EU Shipping (excl. Malta and Cyprus):
International shipping:
We ship Gold internationally in over 90 countries. International shipments became a lot higher in cost during covid, starting at 200 Euro/shipment. Please contact us for an individual quote. These are the countries to where are able to ship to: Albania
Andorra
Argentina
Aruba
Australia
Austria
Bahamas
Barbados
Belgium
Bermuda
British Virgin Islands
Brunei
Bulgaria
Canada
Cayman Islands
Chile
China
Cook Islands
Costa Rica
Croatia
Cyprus
Czech Republic
Denmark
Dominica
Dominican Republic
Egypt
Estonia
Finland
France
French Guiana
French Polynesia
Germany
Gibraltar
Greece
Greenland
Guadeloupe
Guam
Hong Kong
Hungary
India
Ireland
Isle of Man
Israel
Italy
Japan
Jordan
Kuwait
Latvia
Lebanon
Liberia
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia
Malaysia
Maldives
Malta
Mauritius
Mexico
Moldova
Monaco
Montenegro
Morocco
Netherlands
Netherlands Antilles
New Zealand
Norway
Philippines
Poland
Portugal
Puerto Rico
Qatar
Reunion
Romania
Saint Kitts and Nevis
Saint Lucia
Saint Vincent and the Grenadines
Saudi Arabia
Seychelles
Singapore
Slovakia
Slovenia
South Korea
Spain
Sri Lanka
Suriname
Sweden
Switzerland
Thailand
Trinidad and Tobago
Ukraine
United Arab Emirates
United Kingdom
United States
Vietnam
After placing your order you will receive an order confirmation email. Your payment should land in our bank account within 72 hours and once received, your order will be processed and prepared for shipping. Please note due to fluctuations of the gold and silver prices, order cancelations are not possible as the product is guaranteed at the price when you confirmed the order in the checkout. When the shipment leaves the vault you will receive a shipping confirmation with a tracking number.
Delivery time depends on the destination country and product availability. We display delivery times in each product, orders ship fully once all products are ready to ship. We do not operate partial deliveries. Orders are usually shipped shortly after payment is received. Within Europe delivery typically takes a few business days after dispatch. Packages arrive usually within 1-5 working days in Europe and 2-10 working days worldwide.
Yes. You may authorise another person to accept the delivery on your behalf. The recipient must be present at the delivery address and provide a signature when receiving the shipment. If you know at the time of ordering the second person, please add the name into the address line of the ship-to address.
After we have received your payment your goods leave the vault within 1-3 business days and can take up to 1-5 business days to arrive within Europe. In periods of high demand some products may temporarily be out of stock. Stock availability and delivery times are displayed in each product in our webshop.
Precious metals are shipped in neutral packaging via insured logistics providers. The package will be delivered to the specified address and must be signed for by the recipient. Once the delivery is signed for, the shipment is considered successfully delivered.
No. Because shipments are insured and require a signature, delivery to PO boxes or parcel lockers is not possible.
Yes. Personal pickup may be possible by prior appointment once your received the "for pick up ready" email. Customers must present a valid identification document at the time of collection. You can also authorise another person for pick up. In this case we need a written authorisation letter with both signatures and valid ID copies. We will provide a secure ID verification and upload link on request
Goods are being shipped with UPS and DHL cannot be guaranteed to arrive at a specific time. However, you will receive a tracking number so you can monitor the delivery progress. Some carriers allow to signup directly with them and add specific details for deliveries. Please check with the respective carriers.
For security reasons delivery addresses usually cannot be changed after an order has been confirmed.
Yes. All shipments are fully insured until the moment the package is delivered and signed for by the recipient.
CelticGold guaranties the delivery. In the unlikely event that a shipment is lost or damaged during transport, the shipping insurance will cover the value of the shipment after investigation. CelticGold will assist in resolving the issue with the logistics provider.
The insurance coverage is valid upon signature at arrival. As soon as the package is signed off from the delivery company the liability is yours. CelticGold will send a detailed description on how to take delivery. As this is a valuable parcel you are asked to exercise due care in accepting deliveries.
Yes, your goods are fully insured against theft and damage.
The CelticGold AG is fully insured with "Mannheimer Versicherungs AG".
CelticGold offers individual storage of precious metals with Prosegur in Frankfurt. Key advantages at a glance: - Individual storage, protected against insolvency - Fully insured
- No minimum storage period
- No cancellation notice period – can be terminated daily
- Large and institutional clients pay storage fees starting from 0.3% per year plus VAT
- Storage fees calculated on a daily basis
- No minimum annual storage fee
- Daily audits
- Quarterly external audits
- Billing at the end of each quarter
- Mein Tresor provides online access and viewing of all stored seal bags
- Higher buyback prices
- Same-day payment for sales
Specialized security companies such as Prosegur operate high-security vault facilities for the storage of gold and silver. CelticGold offers individually segregated precious metal storage at Prosegur’s vault facility in Frankfurt. Customers who sell metals stored in the vault back to CelticGold often benefit from better buyback prices and faster payouts. Link:
Sell to CelticGold
Anyone who invests their wealth in precious metals such as gold and silver wants to ensure that their assets are stored securely after purchase. Keeping them in a home safe is often not sufficiently secure. Bank safe-deposit boxes also offer only limited protection, as the bank ultimately retains control over access. In certain situations, this may mean that access to the safe-deposit box could be restricted. CelticGold offers individual storage of purchased products in your own name, fully segregated from any other inventory. This means that your precious metals are stored separately in the vault. A secure and modern solution for storing precious metals is custody in the high-security vaults of our professional storage partners. There, your holdings are safeguarded under your name and kept separate from all other inventories. Through your “Mein Tresor” customer account, you can access and view your stored precious metals at any time. For investors who wish to buy and hold physical gold but prefer to be part of an insolvency-protected pooled storage, the Precious Metals Account provides the ideal solution. As with individual storage, there are no minimum holding periods or minimum fees, and storage fees are completely eliminated. You can purchase physical gold directly at the exchange-traded gold price — without any premium.1) Individual Storage
2) The CelticGold Precious Metals Account
Individual storage means that your precious metals are stored in your name. Segregated storage means that your precious metals are kept completely separate from any other inventory. The gold and silver products held in storage are not recorded as part of the business inventory or balance sheets, neither of CelticGold nor of our vaulting partners. Your precious metals are stored in sealed containers, known as Seal Bags.
The seal bag is a high durable plastic bag with a unique number. My Vault tracks the inventory of your sealbags. In My Vault you will also see a photo of for each of your stored seal bags.
CelticGold has no legal rights to access the stored products. Our terms and conditions state that CelticGold acts as a bailee for the customer. The definition of a bailment is when a person gives a personal property into the possession (not ownership) of another person into custody. The legal title to the property remains with the person (bailor) and the person who holds the property is the bailee. The held property of the bailor(you) will be returned from the bailee (CelticGold) according to your instructions.
There are other ways of owning and storing precious metals such as safety deposit boxes, ETF‘s, Certificates, Pools, etc. CelticGold specializes in the trading of only the highest quality investment gold and silver products in physical form. Which means the product you buy and store does not carry any counterparty risk from a third party. Certificates, Pools and ETF‘s are all IOU‘s. You own a share and that share is a claim cheque on the inventory of this particular product you have chosen. A safety deposit box is preferred compared to home storage. But only the segregated and allocated storage is fully serviced and most convenient for the storage of physical gold and silver products Only the direct physical ownership of coins and bars offers protection against stately capital controls and systemic instability. Allocated and segregated storage offers maximum protection from the counterparty risk from a third party. It‘s vital to understand these little differences when engaging into physical gold and silver storage.
Location: Prosegur, Frankfurt, Germany: 0.84% per year including 19% VAT. Location: Tallinn, Estonia: CelticGold does not offer permanent storage in Estonia. All orders qualify for 3 Months free storage and will be charged an annual fee of 2% including 20% VAT. We highly recommend to empty stored products every three months or move them continously to Prosegur for long-term storage. With small storage accounts, please transfer 60 Euros with your first storage invoice, we will deduct all future storage invoice from the credit. Should you sell or pick up all stored sealbags we will refund the remaining credit. The goods in storage are invoiced after the free period, starting at the end of the following quarter. Should you pick up or instruct shipment of all goods held in storage then a storage invoice will be raised at the time you clear your inventory. The storage fee will be calculated on the current replacement value, not the metal value. The replacement values get updated every year according to the average premium for gold and silver. You can see both values in each seal bag in my Vault.
High net worth individuals and institutional investors fees start from 0.3% per annum plus VAT.
The storage fees include the storage facility, insurance, daily and quarterly audits and monitoring function in My Vault. Additional fees are:
“My Vault” displays all Seal Bags stored in the vault, including the current value of each Seal Bag, and allows you to request shipments from your vault storage 24 hours a day, 7 days a week. In addition, all activities related to each Seal Bag and its contents are recorded in the activity log (chronicle). Vault shipments and vault storage invoices are available in separate menu sections and listed chronologically. The Precious Metals Account is also integrated into “Mein Tresor”. In the dashboard, all holdings are aggregated and displayed as a combined total value.
The value of all stored sealbags in My Vault are updated every day at 12.00PM.
My Vault updates the value once per day according the gold and silver spot price. The price difference is explained in price fluctuations (you bought your bullion at a higher or lower price) and also the premium. The premium is the difference between spot price and the buying price. The premium includes production, shipping, insurance and the bullion companies margin. When tracking the current value in My Vault the gold and silver spot price is recorded once per day without any premiums.
Yes, you can. Please arrange the pick up b
Yes, each pick up will be charged with 10 Euros.
There are three different aspects of security we would like to explain: CelticGold operates the website on military encryption standard and the webservers undergo a daily external security scan by McAfee to make sure there is no malicious or phishing software on our servers. You will see this McAfee trust logo in the top middle of every page. Attached to each storage order we will send you a document with additional needed data that we ask you to return to us via regular mail when you store for the first time. This additional multi-level authentication will be checked before any storage shipment and/or payment from a sale back to us will be executed. This additional data will not be shared with anyone outside of CelticGold and held in security. The vaults are secured by leading global secure partners: G4S and Prosegur. Only ultra-high security vault locations were chosen within the EU as we believe it may become very vital to be able to travel there within a short period of time. Each vault is located no longer than 20 minutes from an international Airport where it is easy to fly in and out from.1) Digital Security & Encryption
2) Multi-Level Authentication
3) Insured Secure Vaults
We will send you a storage period invoice at the end of each quarter. All sealbags that have passed the free storage period will be invoiced for storage according to the fees we have stated above. We will only invoice the actual value of each product over the quarter. You store from 1st January to 30th June two orders each containing 10 gold coins with an exemplary value of 1,000 Euro for each coin. So you have a total of 20 coins with a value of 20,000 Euros stored in your vault. You will not receive a storage invoice for the first quarter from 1st of January to 31st of March as this is the free storage period CelticGold offers to all customers. In the second quarter from April 1st to 30th June you decide on May1st to instruct delivery of the second order containing 10 coins with a value of 10,000 Euros. The next invoice dated 30th June will reflect the first order stored from April 1st to 30th June with a value of 10,000 Euros. The second order that contained 10 coins with a value of 10,000 Euros will be invoiced for storage from 1st April to May 1st.Example:
Should you clear your entire inventory within a quarter then we will send you a storage invoice dated with the day you instructed the shipment or collected. It is important to pay the shipping/pick up costs and the storage invoice immediately so the goods can be released. As always we accept PayPal and Bank Transfer for all payments.
Sometimes things go wrong and you won‘t be able to pay for goods in storage. This is not a problem. We will send you a payment reminder and your account balance via email and you then have 30 days to pay the invoice. Should you be 30 days past due with the payment then according to our Terms & Conditions we will sell the fraction of products needed to cover the storage invoice and send you the remaining balance to your bank account. We will then re-seal the goods and log this activity in your sealbag history.
The sealbag history is a log of all activities regarding the content of the sealbag. You find the history from each sealbag in the My Vault seal bag view. In addition we will also send you the history after each quarter with the storage invoice.
Yes, you can. The Prosegur storage fee applies. Please note CelticGold offers silver coins at Europe‘s guaranteed lowest price for you to buy in Estonia. You may ship your silver to Prosegur in Frankfurt. In this case we suggest you use the 3 months free storage period with G4S in Estonia and then combine several orders together and ship them to Frankfurt. This way you will ship more kilos which cost less than to ship each order separate.
Yes, you can. Please keep in mind that you need to pay the shipping from Estonia to Prosegur in Germany. If you wish to move your goods from Estonia to Germany then simply click „Storage move to Prosegur“ in the Storage Shipment Checkout. All else will be taken care of and your seal bag number and history will display updated when the move is completed. (Allow 5 working days for the insured UPS shipment.)
You pay the costs for handling, packing, shipping and insurance. CelticGold does not make an extra or hidden profit. The shipping prices for gold orders are lower as insurance is part of the product margin. If someone decides to ship later we charge the full costs that need to be paid but in return offer 3 months free storage. So we cross finance the free storage (because we pay it to the vault operator) with our product margin instead of insurance. CelticGold does not an extra or hidden profit on shipping. Our model and process is designed to offer customers the highest level of service and convenience at the lowest cost.
CelticGold will buy back bullion and coins regardless of whether you purchased from us or not. Basically all products we show on our website are the products we will buy back. Please contact us if you wish to sell a product that is not listed in our shop. If you wish to sell gold and silver products to us then please follow these four steps: Deliver the products to our screening facility in Germany (insured pick up possible within EU) We test the gold and silver products within 72 hours and bank transfer the agreed price same day after product screening. You may also receive the agreed price in Crypto Currency or to your Paypal account (fees apply).
Standard 1oz silver coins such as Philharmonics, Maple Leaf, etc. can be sold as "various" or "different years"
Should you have a product which is not listed in the shop but it is a standard coin, please search for "various"
Silver and gold bars from different manufacturers can be sold to us under "pre-owned",
Should we receive different products, different quantities and/or products of lesser quality than indicated in the sell back order, the quotation will be updated for you to check and re-confirm.
Please find more information here
We buy investment gold bars and coins in mint-state condition. Smaller fractional coins will be bought back at a higher premium than the gold spot price. CelticGold offers highest buy back prices, however, market circumstances can change and so does the buy back price. In times of extrem demand, buy back prices will rise above spot price and in times of no demand buy back price will move below spot price. Sell back (means we buy back from you) prices can be found in both the product catalogue and product pages. Products with damage will be bought back too, please indicate this with detailed pictures, so our screening team may assess the damage and provide an individual buy back price for scrap or b-quality graded products.
We buy back investment silver coins and bars. The buyback price is visible on the website in each product. If you sell to us from storage than we are happy to offer a higher buy back price as we don't have to screen for authenticity. As with gold so with silver, depending on market cycles, buy back price may vary and we display buy back indications in the product catalogue. Semi-Numismatics trade at higher premiums, please contact us for an individual quotation.
If you do not want to ship the gold and silver products at your own risk we offer an insured pick up for all European Union member states. If you wish to instruct an insured pick up then please select the option in the checkout. The pick up costs will be deducted from the credit note. CelticGold will not invoice shipping costs upfront or separately.
The shipping cost examples show different insurance values for different countries with different weights. Example 1: You sell 5 gold coins of each 1 oz with an exemplary value of 1,000 Euros each to us, then your package will weigh 1 kilo with 5,000 Euros total insured value. Example 2: You sell one box of 500 silver coins back to us. Then your package will weigh 17 kilos total with an insured value of 18,000 Euros. Country Weight UPS Standard Cost Insured Value Insurance Cost Total Cost Ireland 1 kg 39.00 € 1,000.00 € 3.00 € 42.00 € Ireland 1 kg 39.00 € 5,000.00 € 15,00 € 54.00 € Ireland 17 kg 60.00 € 18,000.00 € 54,00 € 114.00 € Germany 1 kg 19.00 € 1,000.00 € 6,00 € 26.00 € Germany 1 kg 19.00 € 5,000.00 € 30.00 € 49.00 € Germany 17 kg 30.00 € 18,000.00 € 54,00 € 84.00 €
We ask you to take proper care when packing gold and silver coins into the package. Gold coins should be packed in the original container or single wrapped, so they cannot be damaged during transport. Silver coins for example should only be transported in the original tube. In addition the tube should be taped around the lid so the lid can’t fall off during the transport and the coins get damaged. We have outlined detailed packing instructions in the sellback confirmation email.
You will receive a confirmation from UPS. Our precious metal testing team will then test and screen the gold and silver products within 72 hours and inform you about the result with an updated quotation or credit note.
CelticGold tests -nondestructive- each single gold and silver product that will be bought back with different methods. We test with different mechanical and electronically methods such as Ultrasound, Magnetic Scale and Conductivity to ensure a 100% correct screening result. Please allow a maximum of 72 hours for the screening and testing process to be finalized.
We also buy back damaged investment gold and silver products. The buy back price in this case will be melting price which varies from 7% to 13% below spot price for 24k to 22k gold products. 5% blow spot price for silver products.
After the testing and screening process, CelticGold will email you the credit note. The bank transfer will be sent to your bank account which you have provided in the sell back order same day. The sellback quotation will need updating if the received products varies from products in the buyback letter and/or if the product quality does not match the market criteria for bullion products.
You sell the product to us and after receipt and screening of the product we will confirm to you with the exchange rate of your preferred crypto coin. After your okay we will send the amount of crypto coins to your address that you provided in the buy back letter. A 2.49% handling charge will be applied.
It is the same as selling back silver or gold, you may add the sellback order to our shop and add the sealbag numbers into the comment field. When it comes to selling silver coins you may also sell the "different year, margin scheme" coins from older years stored in the sealbag.
If you instructed CelticGold to arrange a pickup order, the insurance will cover the value of the gold and silver products. After an internal investigation by UPS, you will receive payment to your bank account within six weeks. Please note that there are specific instructions that must be followed in order to maintain the insurance coverage (see the details in the purchase confirmation email).
We have developed a three step process to buy back rare and numismatic coins which will result in the highest possible buy-back price for our customers. 1) Customer sends pictures to CelticGold of front and back side for first preview 2) We give a very rough indication which leads to a decision for yes or no to move the product for deep screening. 3) Customer says yes -> We will move the products to our secure facility in Germany 4) CelticGold will perform deep screen, containing: 4a) Lawful documentation of weight, measures, metal properties and ultra-high-res pictures 4b) we provide this info back to the customer (this way we eliminate the risk of an exchanged returned product) 4c) We provide third party analysis (not legally binding) from a numismatic expert This will result in a +- 90% certainty about the value of the examined product 4d) Customer may wants to have the product back -> CelticGold will ship back to vault 5) Decision: Buy back 5a) We will buy back at an agreed price and pay out 6) Decision Auction incl. legal binding certification (additional charges may apply) 6a) The value of the examined product is very high compared to metal value so the product may move to a specialized auctioneer in Germany who will also provide a legal binding certification. Cost: 225 Euro plus 19% VAT plus insurance for shipment. 3.00 Euro per 1,000 Euro value.1st Step - First Preview - FREE of charge.
2nd Step - Deep Screen & Move of Product - Fees apply
3rd Step - Auction or Buy Back
Yes. A customer account is required to place an order. It allows you to manage orders, addresses, invoices and precious metal storage services.
The shop system makes a difference between upper and lower cases in the account email address. Should you have registered with a mix of upper and lower cases, then this will explain the issue. If you can't remember the exact wording, please contact us, we can help of course.
This is not needed, simply enter your new password and please choose a safe password. Search the internet about safe passwords should you need more info.
The login email address can only be changed by our support team, and the old email address will continue to work for login. Please contact us to update your email address, as the password reset function would otherwise be sent to the existing (old) email address.
We continuously update the webshop and should you experience any strangeness please delete browser cache and cookies. The site needs JAVA, so be sure java is activated. If you operate in a very old browser, for example Internet Explorer, the site will not respond as expected. Please choose current browsers and be sure cookies and cache are cleaned. Very rarely there are network connectivity issues, which are outside of our control or monitoring. Please try at a later stage.
